Polish (PL)German (DE)English (EN)
Product information: +48 509 940 633 | Order support: +48 512 999 218
0

Shift shock – why it happens and how to avoid it?

25 kwietnia 2025
For many people, a job change is one of the most exciting moments in their professional life. It brings new opportunities and fresh challenges, and a different organizational culture often promises positive transformation. However, it often turns out that the new job does not meet expectations. This is how shift shock arises – the disappointment with a career change.

This phenomenon affects young professionals but also experienced leaders. In short, shift shock occurs when reality in a new company does not match the promises made to the candidate during the recruitment process. It’s not just about different duties, but also cultural mismatch, lack of room for growth, or broken promises. This experience can undermine one’s sense of purpose and security.

Shift shock is not a whim, let alone an isolated incident. It is a social phenomenon that is becoming increasingly common in a world full of turnover, vague job offers, and instant impact culture. If we want to build work environments based on trust and development, we need to deeply understand where shift shock comes from, what deepens it, and how to effectively avoid it.

What exactly does shift shock mean?

Shift shock is a serious emotional and psychological state of disappointment that can occur after starting a new job. It can vary in intensity, starting from mild anxiety to the urge to resign immediately. It usually appears within the first weeks of work, when the new employee realizes that the company, team, or tasks are completely different from what they expected.

Psychologically, however, shift shock is related to a feeling of lost control. Promises made during job interviews—such as autonomy, development opportunities, or a collaborative culture—turn out to be empty slogans. These employees often lack support because onboarding is chaotic and communication is poor. This leads to stress and frustration, and also lowers motivation.

As a result, an internal conflict arises—on one hand, a reluctance to quit too soon; on the other, an unpleasant feeling that taking the job was a mistake. If the company doesn't respond quickly and empathetically, the employee mentally checks out. Engagement disappears, replaced by distance and disappointment—not only with the company but also with their own decision.

What are the causes of shift shock?

One of the key causes of shift shock is inauthentic communication during the recruitment process. Candidates often hear a highly idealized image of the company, including promises of flat hierarchies, a great atmosphere, or rapid promotions. It turns out that work-life balance is nonsense, and the reality is completely different. Recruiters rarely mention difficulties or challenges that may occur in the workplace.

The second factor is the lack of team preparedness to welcome a new employee. The new hire does not receive sufficient support, meaning they are not introduced to the organizational culture or given a clear onboarding path. This causes uncertainty and alienation for the newcomer.

It should also be noted that shift shock results from an internal conflict of values. If the company acts in a way that is inconsistent with its declared principles, the employee no longer finds meaning in their work. For people guided by mission, quality, and social impact, as in the company ONSEN®, this is especially painful. The lack of coherence disrupts professional identity and undermines motivation.

How can shift shock be prevented?

The best way to prevent shift shock is through honest and transparent communication. Employers should clearly talk about challenges, working conditions, and expectations instead of hiding them. Rather than promoting only the benefits, it's better to present a realistic picture of the organization, as it builds trust and attracts the right people. Equally important is listening to the candidate—especially their needs.

The second pillar is a properly designed onboarding process. A new employee needs structure, predictability, and guidance, not chaos. They should know whom to approach and, above all, what to expect, especially during the first 90 days of work. Being anchored in the organizational culture—in other words, welcomed into the pack—is crucial.

Ultimately, what matters is a conscious decision, not an emotional impulse. Candidates shouldn’t ask only about perks, but also about the company’s values, team dynamics, and decision-making processes, in order to feel at home. Shift shock often arises because we make the decision to accept a job offer emotionally rather than functionally. And yet, as in ONSEN®, reason, functionality, and belonging should go hand in hand.

Shift shock is not just a momentary disappointment—it's a real phenomenon that can halt professional development and shake one's sense of security. In a world of rushed decisions and superficial mobility, more and more people don’t just want a new job—they seek meaningful work. One that supports, educates, and helps you grow, rather than disappointing you from the start.

If you're a candidate, always ask questions, explore the culture, and test the reality—don’t rely solely on company marketing. If you're an employer, then create an environment that truly works. Shift shock can be eliminated if we approach change with empathy, rationality, and thoughtful reflection, which of course requires the right mindset.

We also encourage you to explore other articles on the best sleep and health blog, as well as the Encyclopedia of Healthy Sleep prepared by the ONSEN® team of specialists. For those who care about spine health, we recommend a set of spine exercises prepared by our physiotherapist.

FAQ: Shift shock

What is shift shock?

Shift shock is a sudden, intense sense of disappointment that can hit during the very first weeks after changing jobs. It appears as anxiety, a plunge in motivation, or even thoughts of quitting on the spot when you realise that the company?s day?to?day reality?tasks, culture and growth prospects?looks nothing like what was promised during recruitment. The trigger is a feeling of lost control combined with a lack of support in a chaotic onboarding.

How can you get off to a good start in a new role?

Before you sign the contract, press for specifics: concrete project examples, the way decisions are made and the real challenges facing the team matter far more than a list of perks. During the first ninety days, insist on a clear onboarding plan, well?defined goals and a mentor so that predictability keeps stress down. From day one, deliberately build relationships?join the team for lunch, stay for a brief chat after meetings, look for every chance to ?enter the pack?. All the while, watch whether the company?s values match your own; if something feels off, raise it with your manager early, before mild friction turns into frustration.

What shouldn?t you say in a new job?

Talking only about benefits or superficial ?pluses? soon sounds hollow and, if reality diverges, intensifies shift shock. Focus instead on values, decision?making processes and room for growth, signalling that you want to become a genuine part of the team.

How long does it take to settle into a new job?

The first ninety days are critical: that is roughly how long a full onboarding lasts and how long you need to grasp the culture, processes and expectations. When the company offers consistent support and clear communication throughout this period, the risk of shift shock falls sharply.

Why do I feel bad in my new job?

Most often it is a mismatch between expectations and reality. Recruiters paint pastel pictures, but on day one you see the grey everyday. The flat structure is missing, work?life balance is poor, tasks differ from the promises?so the clash feels like an icy bucket. A chaotic onboarding steals your sense of control: no plan for the first weeks, no adaptation roadmap, every minor task turns into a mountain. The team can?t help because it is unprepared; basic questions echo into a void, leaving you an intruder rather than part of the pack. Loneliness plus pressure leads to rapid burnout. And when the company?s stated ethics collide with a ?targets only? routine, that value conflict undercuts motivation and drains meaning from your work.

Share
Newsletter - stay up to date!
Without your consent, we cannot add your e-mail address to the ONSEN® newsletter subscriber base.
Thank you for joining the ONSEN® newsletter subscriber group!
Comments
There were errors in the form.
First name or nickname *
E-mail address (will not be visible)
Telephone number (will not be visible)
Comment *
Thank you for adding a comment!
More expert advices:

Producer of the boldly perfect Osaka Air mattress, anatomical pillows, and ergonomic furniture. A leader in the European market.