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Start with WHY and become a true leader!

12 lutego 2022
Start with why, business philosophy, mattresses, mattress manufacturer, mattress store
We live in an era where mattress manufacturers compete in generating offers. Marketing more and more resembles an attention arms race, and what truly matters - the deeper meaning - gets lost. Consumers are overstimulated, exhausted, and confused, which is the most visible consequence. Paradoxically, despite having access to hundreds of brands and products, it's becoming harder to make an informed decision. In this chaos, the most valuable compass becomes the question: WHY?.

The ONSEN® brand was founded based on WHY? - a seemingly simple question. We were never interested in creating just another mattress like so many others on the market. We wanted a product of the highest quality, but that alone wasn’t enough. We were curious how we could truly improve people’s quality of life through healthy sleep. We asked ourselves how to challenge the manipulation and oversimplifications that have ruled the market for years. We wanted to offer people access to reliable knowledge and thoughtful solutions, building a pack of rational individuals.

For us, sleep is not a product category but the foundation of life. It is a unique space that serves, above all, for physical, mental, and emotional regeneration, taking up a full third of our lives. It is an area that determines our health, performance, and relationships, impacting our biopsychosocial functioning on a broad scale. That’s why it can’t be treated superficially - it deserves proper respect. And that’s why a mattress is not just an object, but a tool for transformation. But to truly work, it must be designed as a response to real needs, not fleeting market trends.
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The Polish brand ONSEN® doesn’t create products just for the sake of it. It creates fully functional solutions for people who seek the truth. For those who want to sleep deeply in order to work efficiently, but above all - to live consciously. Our WHY is to create a world where reason, functionality, and empathy triumph over manipulation, trends, and ignorance.
Start with why, business philosophy, mattresses, mattress manufacturer, mattress store
At ONSEN®, we don’t send out marketing messages based on profit-driven industry clichés – we share reliable knowledge on a wide range of topics. Our core mission is to educate society on issues related to sleep and life ergonomics. We've also taken on a mission to expose harmful lies and half-truths that consumers often encounter.
Start with why, running a business, business ethics, company policy

Golden Circle - start from the inside, not the outside

Simon Sinek developed the Golden Circle model, which clearly explains how the most inspiring organizations think and act. Most companies start with the outer ring – the WHAT. So in our industry, that means saying: “We make mattresses”, decorated with various adjectives. Some go a step further to the HOW, adding “we make them better, faster, cheaper” – but still without deeper meaning. Only a few companies start from the inside – the WHY – and only those build true loyalty and purpose. Without it, they’re doomed from the start.

ONSEN®, as an innovative Polish brand, does exactly that. We focus on a WHY rooted in worthy causes, especially challenging the status quo in our industry. We all want to truly change the world, and that stems from empathy. Our WHY drives us to create uncompromising, functional products that genuinely help people. We don’t make the best mattresses because it’s profitable – we do it because healthy sleep has been commercialized and reduced to empty slogans, and we want to change that.

HOW do we do it? Through deeply understood design thinking, empathy, and scientific knowledge, which translate into technical precision. We design mattresses and pillows to perform specific jobs. We don’t follow trends – we meet people’s needs and solve their problems. We understand not just sleep physiology and spinal biomechanics, but also psychology. We care about the biopsychosocial functioning of our pack.

WHAT does that result in? Products like the Osaka Air mattress, made of four layers of precisely selected foam. Each layer has its own specific function, coming together to form the perfect product. Pillows that don’t deform during sleep. Bedding that actively supports thermoregulation and helps allergy sufferers. Office furniture that genuinely prevents strain and delivers true ergonomic value.

It’s worth remembering that in Simon Sinek’s philosophy, it’s not just about the organization’s WHY. The heart of his message lies in the personal WHY of the leader – their deeply rooted motivation, which doesn’t come from trends but from personal values, experiences, and beliefs. A good leader, driven by their own sense of purpose, attracts people who believe what they believe, forming a strong and united team. The organization then becomes a tool for realizing an infinite idea – a vessel for something greater than just a product.

That’s why companies built on a true WHY don’t sell products – they invite people to join a shared mission. They build genuine customer loyalty that no discount can buy. This is not just another marketing trick – it’s the answer to a fundamental question. A company that only pretends to follow this business philosophy will quickly fall apart.
Start with why, innovative company, Polish capital, brand history

Products that get the job done

According to the concept of jobs to be done, developed by Clayton Christensen, customers don't buy things. They always buy the outcome they want to achieve. They hire a product to perform a specific job for them. You don’t buy a pillow – you hire it to relieve neck pain, or for preventive purposes. You don’t buy a mattress – you hire it to provide you with undisturbed, regenerative sleep, which very few mattresses can truly deliver.

At ONSEN®, we design every product like a key team member. We ask ourselves: what is this product supposed to do? And more precisely, what job does it need to perform? Based on the answers, we design its structure, firmness, flexibility, and breathability – the features that matter. We select only those components that are fully functional for our customers.

That’s why we don’t use latex, springs, or coconut fiber – or memory foam in the top layer. We see these materials as superficially professional-looking on the outside. In practice, they come with many drawbacks that eliminate their true functionality – like poor hygiene, lack of pressure point support, and deformation. We reject them because they don’t get the job done, and our products are built to perform.

A good mattress is not the one that sells well. It’s the one that actually does its job well – and that’s rare. It’s a product that doesn’t just pretend to work, but really does, bringing tangible benefits to the user. And one that stands the test of time – built to last for years. Our mattresses and pillows come with a long warranty and a 100-night trial, so you don’t have to take our word for it.
Polish brand, running a business, entrepreneurship

Survival isn’t enough – real change is necessary

Simon Sinek shows that great leaders don’t play to win. They play to keep playing, which allows them to build something bigger than quarterly results. That’s also the philosophy of ONSEN®, which plays the infinite game. We don’t hire sales employees, because that’s not our focus. We don’t pay much attention to financial results, treating money simply as fuel for further action. We don’t participate in mattress rankings, which are usually paid and manipulated. We care only about a lasting shift in people’s awareness to help change the world for the better.

That’s why at ONSEN® we invest in education, not manipulation. Our blog, podcast, and guides are various tools that help people make better decisions. They’re also sources of knowledge that help explain how the human body and mind work. For us, that’s the foundation of trust and customer relationships - and those are key for us.

We’re not looking for a broad market - we focus on our niche. Smart customers come to us because they think the way we do. We’re rebels in the industry, which is why we keep moving forward without looking back. Our pack is a community of rational people who want to know, not just buy. If you're reading this and you see yourself in this description - great. We exist for you, playing with you in the infinite game, which is honest and full of passion.

In these unusual times, the world needs reason more than ever. And reason is a luxury that should be accessible to everyone, not just a privileged few. When choosing a mattress, you can focus on price, logo, and trends, but you can also look deeper. Don’t just ask the seller about technical details - although they’re important, salespeople often hide them. Ask yourself... WHY does this brand exist? What drives it? What does it want to give me beyond the product? At ONSEN®, we believe you can only make a valuable choice when you start with WHY - by following your own.

We invite you into a world where reason beats advertising, and unreasonable people don’t count. A world where the mattress works, not just makes promises. Our world - where good sleep is a right, not a commodity.

We also encourage you to explore other articles on the best sleep and health blog, as well as the Encyclopedia of Healthy Sleep prepared by the ONSEN® team of specialists. For those who care about spine health, we recommend a set of spine exercises prepared by our physiotherapist.
Best mattress, mattresses Toruń, mattress manufacturer

FAQ: Start with WHY

At what age does your personal WHY begin to form, and why?

Your personal WHY usually begins to take shape when you start reflecting on your life experiences and integrating the values that have shaped you. Simon Sinek explains that our WHY is the result of our interactions with others and the experiences we've had - primarily in childhood and adolescence. However, a deeper understanding often comes only when we start looking for meaning in what we do. That why the WHY typically begins to emerge around the age of 17.

Why can balancing WHY and HOW lead to losing your purpose?

Simon Sinek warns that focusing too much on HOW-on the way we operate-without being firmly grounded in WHY, leads to drifting and losing the original meaning behind our work. HOW represents operational values and the way we carry out our mission. But if they’re not constantly rooted in WHY, they can become distorted, serving efficiency instead of purpose. This balance may look good on paper, but in practice it can lead to compromising your mission and eroding trust.

Why do leaders eat last?

According to Simon Sinek’s philosophy, leaders eat last because real leadership is about serving others - not asserting dominance. Leaders who put their team’s needs first create an environment of safety and trust. In such conditions, people grow, take risks, and collaborate more effectively. This approach builds a strong organizational culture and long-term loyalty.

What is the concept of starting with WHY?

Starting with WHY means recognizing and clearly communicating your deeper reason for existing - before talking about WHAT you do or HOW you do it. This is illustrated in the Golden Circle model, which shows that inspiring leaders and companies begin with WHY. The most important thing is your personal belief, mission, and sense of purpose. These flow into the entire organization. Only afterward should you communicate HOW and WHAT.

How to start with WHY?

To start with WHY, begin by identifying a recurring theme in your personal experiences that gives you a sense of fulfillment. Then, craft a WHY statement that describes the impact you want to have on others and the way you aim to do it. It’s worth checking whether your actions align with your WHY - filtering decisions, strategies, and communication through what drives you. In practice, this means building your company or career not around what you sell, but around the values you bring into other people’s lives - and already live by in your personal life.

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Producer of the boldly perfect Osaka Air mattress, anatomical pillows, and ergonomic furniture. A leader in the European market.