Do I need to buy a mattress protector?
Many customers ask us whether a mattress protector is a condition for maintaining the warranty or for returns. Such information is often given by mattress sellers in most brick-and-mortar stores. However, this is not necessary with us.Read more
Our Osaka Air mattress is equipped with a multidirectional elastic cover with a weight of 550 g/m², and the core of the mattress has additional protective material. This provides sufficient protection for the mattress during normal use.
To adequately protect the Osaka Air mattress from minor stains, a regular bed sheet is sufficient. A special mattress protector is only recommended in truly specific situations, such as sleeping with a child or pets. In most cases, a mattress protector reduces sleep comfort.
Do I need to buy a special bed frame for the mattress?
No, that makes no sense at all. While in some stores a specific bed frame is a condition for the warranty on the mattress, you don't have to worry about that with us. We are brutally honest.Read more
The Osaka Air mattress we designed is fully universal. This means it can be used equally on flexible slats as well as on completely rigid or electric frames. You can also successfully use it on pallets or continental beds, according to your preferences. It is important that the surface is stable and even, allowing you to enjoy its functionalities.
It's worth remembering that the bed frame should have relatively many slats, and the spaces between them should be fairly narrow. This will help maintain ventilation of the mattress while providing proper support. This way, you will achieve not only great comfort but also better hygiene and product longevity.
Do you need to flip the mattress to the other side?
We clearly state that flipping a mattress to the other side is simply absurd. Once you've found your ideal mattress, there's no reason to change its firmness and other functions.Read more
Specialists worldwide know that the best mattress must have a layered construction, resembling a cake. Each layer has its purpose, responsible for specific mattress functionalities, which is why its placement cannot be changed. The rule is that the upper layers of the mattress are designed to provide comfort and body support, while the lower layers stabilize the entire structure and enhance durability.
Although it's often said that flipping a mattress extends its lifespan, this is one of many myths. It should be clearly emphasized that worn-out materials won't regain their original properties just because they end up on the bottom of the mattress. ONSEN® does not use these marketing tricks, which is why the Osaka Air mattress is one-sided.
Does the mattress come with a cover?
The cover is an integral part of the Osaka Air mattress, which always arrives ready for immediate use. Of course, we also offer spare mattress covers for any eventualities.Read more
Yes, the innovative Osaka Air mattress comes with a top-quality cover. Not only does it protect the mattress itself, but it also significantly enhances comfort during use. It is fully breathable and pleasant to the touch, ensuring a comfortable sleep.
The special technology used in the mattress cover provides multidirectional flexibility. It is made from a single layer of thick material, and it is not quilted. Additionally, it can be easily removed and washed, allowing you to keep the mattress in perfect condition.
How do I wash the mattress cover?
Regularly washing the mattress cover enhances mattress hygiene and also improves user comfort. Therefore, the cover for the Osaka Air mattress can and should be washed.Read more
At ONSEN®, we understand that maintaining mattress hygiene is a crucial factor in prolonging its use. That’s why our innovative Osaka Air mattress comes with a removable and washable cover. It consists of two parts, which makes this task much easier.
The top and bottom parts of the cover are washed separately, with the non-slip layer on the bottom part being better suited for hand washing. More frequently, the top part of the cover is cleaned, and it can be washed at temperatures up to 40°C using standard laundry detergents.
How is it possible that this is the ideal mattress for everyone?
While many sellers believe that it is impossible to create a single mattress that suits everyone, specialists at ONSEN® have proven that not only is it possible, but it is also necessary!Read more
The Osaka Air mattress we created is a solution that meets the expectations of almost all users, regardless of their preferences and needs. This innovative mattress was designed with various user needs in mind. Every detail of the mattress design has been perfected through the stages of research, design, prototyping, testing, and modification using the design thinking process.
The design of the iconic and widely appreciated Osaka Air foam mattress is based on an interdisciplinary approach that incorporates knowledge from orthopedics, neurology, physiotherapy, and psychology. As a result, this universal mattress provides not only comfort but also the necessary support for your body to regenerate during sleep.
How is the Osaka Air mattress different from other mattresses?
The answer lies in the innovative approach to mattress production, which requires a significant investment of time and money. Everyone deserves a comfortable and healthy sleep, and the key to that is applying interdisciplinary knowledge.Read more
We designed our innovative Osaka Air mattress with the goal of providing maximum support and comfort. Its greatest strength is the use of open-cell foams with optimally selected density and firmness parameters, offering exceptional dynamism. Together with other elements, they form part of the air circulation system, which ensures that the ventilation of the Osaka Air mattress is extremely efficient.
So far, we haven't found any other mattress manufacturer that provides full foam specifications. However, we often encounter manufacturers who focus on producing a wide range of mattress models, which from the customer's perspective creates unnecessary informational chaos. We focused on combining the most important functionalities a mattress should provide, ensuring a balance between orthopedic support and comfort. As a result, the Osaka Air foam mattress perfectly adapts to the user's needs, increasing the amount of deep sleep and promoting body regeneration.
How long should I wait before sleeping on a new mattress?
Although it may surprise some, you can sleep on the Osaka Air mattress immediately after it is delivered. There is no reason to wait before enjoying this iconic mattress.Read more
One of the many advantages of the Osaka Air mattress is that you can sleep on it right after delivery. Since our mattress is not compressed or rolled, it does not require extra time to fully expand in your bedroom. It’s the perfect solution for those who want to enjoy uncompromising sleep comfort on their new mattress without unnecessary waiting.
While we recommend unpacking the Osaka Air mattress as soon as it is delivered, even after 90 days of storing the mattress in its packaging, its premium quality will remain unchanged. It is ready to be used at any time, and the adaptation process is quick and hassle-free.
How will the mattress be delivered to me?
Odpowiedź tkwi w innowacyjnym podejściu do produkcji materaca, które wymaga dużego nakładu pracy i pieniędzy. Każdy zasługuje na komfortowy i zdrowy sen, a kluczem do tego jest zastosowanie interdyscyplinarnej wiedzy.Read more
Nasz innowacyjny materac Osaka Air zaprojektowaliśmy z myślą o tym, aby zapewnić maksymalne wsparcie i komfort. Jego największą mocą jest zastosowanie otwartokomórkowych pianek z optymalnie dobranymi parametrami gęstości i twardości, które cechują się wyjątkową dynamiką. Wraz z innymi elementami, stanowią one też element systemu cyrkulacji powietrza, dzięki któremu wentylacja materaca Osaka Air jest niezwykle wysoka.
Dotychczas nie udało nam się znaleźć innego producenta materaców, który podaje pełne parametry pianek. Notorycznie jednak spotykamy się z tym, że skupiają się oni na produkcji wielu różnych modeli materaców, co z perspektywy klienta wprowadza zbędny chaos informacyjny. Skupiliśmy się na połączeniu najistotniejszych funkcjonalności, jakie ma zapewniać materac, zapewniając równowagę między wsparciem ortopedycznym a wygodą. Dzięki temu materac piankowy Osaka Air świetnie dopasowuje się do potrzeb użytkowników, zwiększając ilość snu głębokiego i wspomagając regenerację ciała.
Is it normal for a new mattress to feel too firm?
If your mattress feels too firm or too soft during the first few nights, don't worry! This is normal. The longer you've been sleeping on an unhealthy product, the more time your spine needs to adjust to a healthy one.Read more
Each of our mattresses is produced no earlier than 2-3 weeks before shipping, which means that all the foams used are very fresh. While they are seasoned, they may need time during normal use to reach their final firmness and elasticity.
After 30 nights of use, the Osaka Air mattress will reach its proper firmness and resilience. It’s important to give yourself time to adapt and allow the mattress to adjust to your body, while your body also adjusts to the mattress. This will ensure optimal sleep comfort in the long term.
Is this mattress suitable for people with allergies?
You can sleep peacefully knowing that our Osaka Air mattress was designed with health and hygiene in mind. It contains only hypoallergenic components, making it the perfect choice for allergy sufferers.Read more
The materials used and the well-thought-out construction of the Osaka Air mattress make it a fully hypoallergenic product. It can be used by people with allergies to dust mites, mold, or dust, as well as those suffering from many other allergies. This mattress is the ideal solution for maintaining sleep hygiene every night, without worrying about allergic reactions.
It contains no latex, buckwheat, or coconut, or any other potentially allergenic materials, making it an excellent mattress for allergy sufferers. Additionally, the excellent air circulation within the Osaka Air mattress helps maintain a dry environment, significantly reducing the risk of mold growth. This ensures that the Osaka Air mattress not only provides a comfortable sleep but also stays fresh for a long time.
What does mattress testing involve?
The answer lies in the innovative approach to mattress production, which requires a significant investment of time and money. Everyone deserves a comfortable and healthy sleep, and the key to that is applying interdisciplinary knowledge.Read more
Our innovative Osaka Air mattress was designed to provide maximum support and comfort. Its greatest strength is the use of open-cell foams with optimally selected density and firmness parameters that exhibit exceptional dynamism. Together with other elements, they form part of the air circulation system, ensuring that the ventilation of the Osaka Air mattress is extremely efficient.
So far, we have not found any other mattress manufacturer that provides full specifications for their foams. However, we often encounter manufacturers who focus on producing a wide range of mattress models, which creates unnecessary informational chaos from the customer’s perspective. We focused on combining the most essential functionalities that a mattress should provide, ensuring a balance between orthopedic support and comfort. As a result, the Osaka Air foam mattress perfectly adapts to users' needs, increasing deep sleep and supporting body regeneration.
What is the firmness level of the Osaka Air mattress?
We designed the Osaka Air mattress to meet the needs of side and back sleepers, as well as most stomach sleepers. Its optimal firmness makes it suitable for everyone.Read more
Through extensive research, we have achieved the ideal firmness level, which corresponds to a firmness rating of 6.5 on the American ten-point mattress firmness scale. The functional Osaka Air mattress strikes the perfect balance between stable support and comfort, providing users with unparalleled experiences.
The thoughtful construction allows the Osaka Air mattress to contour to the user's body by dynamically adapting to its natural curves. For this reason, it is recommended for both side and back sleepers, as well as stomach sleepers, with the exception of a small portion of young, slim, athletic individuals who may require a slightly firmer mattress. Its layered structure enables even weight distribution, ensuring that the mattress is neither too firm nor too soft.
Will the mattress be rolled up?
We are committed to ensuring that the Osaka Air mattress provides the highest sleep comfort and maximum quality, which is why we never roll it. This mattress guarantees top comfort from the very first night.Read more
Unlike most stores and manufacturers, we do not roll the Osaka Air mattress at any time, including during transport. We fully understand that compressing and rolling mattresses can damage the foam structure, negatively affecting the mattress quality.
By delivering the mattress folded in a horseshoe shape, we maintain its optimal resilience and functionality. Moreover, in this form, the Osaka Air mattress can be stored for up to 90 days! You don’t need to rush to unpack it!
